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General

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Understanding Product Usage

Service IP addresses and ports

End of Life

Supported Browsers

Product Settings

Administrators

Active Directory

AD Connect software

Roles

Keyword Lists

Devices & Groups

Active Directory Synchronisation Explained

Account Password and MFA

Granting access to synchronise Azure AD shared mailboxes

Add the Exchange Online API permission to an existing AAD connection

Web Security

Agents & Gateway

Collecting debug information - USS Agent for Mac OS X

Configuration options for the Mac OS X agent type

Configuration options for the Gateway agent type

Configuration options for the Windows agent type

Configuration options for the Chromebook agent type

Knowledge Base

Bypassing Office 365

Disable QUIC in Chrome Browser

Prevent Law features for UK organisations

Unclassified / Uncategorised Site Processing

CensorNet Web Filtering Policy and Approach for Education

List of domains to bypass apps for SSL Interception

Bypass GoToMeeting & LogMeIn

Bypassing the Apple Store

Using Web Security with Sophos

Deployment Overview

Installing SSL Certificates On IOS 10.3/IOS 11 Devices

Check for the presence of a system proxy user

Importing an SSL Certificate into the Cloud Gateway

ESET issues identified

Active Directory Login Service

MIME Categories and Types

How to submit a URL reclassification request

Third Party Load Balancer Guides

What happens when my Web Security license is suspended or deleted?

SSL/TLS Strict Mode blocked ciphers

Installing an SSL Certificate on iOS 13

YouTube Safe or Restricted mode enforced by DNS

Alter the default agent configuration poll time

Overview

Rules Engine Concepts

Filter Rules

Feature Control Rules

Browser Categories

Custom URLs

Bypass Categories

Deployment

Agent Configuration Profiles

Unblock Requests

Web Security: Product Configuration

Global Web Filtering Coverage

Web Categories List

Fair Usage Policy for Web & CASB (Inline)

Web Security: Quick Start

Web Security: Best Practice Guide

Deploying Web Security

USS Agent for Windows

Getting Started

Requirements

Changelog - Windows Agent

Download Microsoft Windows agent

Deploying via Wizard

Deploying via Startup/Shutdown script

Deploying the Windows agent via a custom MSI

Deployment via GPO

Deploying via Microsoft Intune

Command-line parameters

Collecting debug information - USS Agent for Windows

Processes used by USS Agent for Windows

How to disable Device Guard or Credential Guard

Upgrading the USS agent from the v3.x release to the v4.x release

Installing the USS Agent SSL certificate in Firefox

Tray icon status codes

Windows Agent Log File Storage

Incompatibility with nmap based products such as Wireshark

USS Agent for Mac OS X

Getting Started

Requirements

Changelog - Mac OS X Agent

Download Mac OS X Agent

Install - Deploying via Wizard

Command-line parameters

Mac OS X agent VPN client incompatibility

Mac OS X Agent Log File Storage

USS Agent for Chromebook

Getting Started

Requirements

Changelog - Chromebook Agent

Download Chromebook agent

Deploying Chromebook agent via Google Admin console

USS Gateway

Configuration

Overview

Charts

Authentication & Identification

Deployment

Network

Settings

System

Advanced configuration

Configuring USS Gateway to work with LoadBalancer.org software load balancer

AddTrust or UserTrust root CA causes connectivity issues

Regular Gateway server maintenance

Preparing the USS Gateway for use with a load balancer

USS Gateway - Getting Started

USS Gateway - Requirements

Download Gateway Virtual Machine

Changelog - Gateway

Installation

First time Configuration

Upgrading USS Gateway

Accessing the Command Line

Take Packet Capture From Command Line

Reset Linux Password To Log Into Gateway Command Line

Captive Portal on Samsung Devices

SSL Certificate installation for iOS 10.3

'The Requested Content Was Blocked' Error Message

Resizing a Partition in ESX Server Virtual Machine

Export SSL Certificate From One Gateway To Import To Another

Interception of iOS and Android apps (SSL Pinning)

Deploying Web Browser proxy settings

Migrating the SSL intercept certificate to a new gateway

Using an intermediate CA signed by Windows DC root CA

Installing on Hyper-V

Upgrading USS Gateway software packages

Cloud App. Security (CASB)

Knowledge Base

Events not arriving for Office 365 Onedrive or Sharepoint

Overview

App Catalog

API Integrations

DLP Scanning

Malware Scanning

App Catalog List

Email Security

Example Rules

Digest generation and Quarantines

Executive Tracking

Blocking emails from hacked Gmail accounts

Stop specific users from receiving Word documents

Detect credit card numbers in an email

Disable spam filtering for specific mailboxes

Nearby Domain Rule

IP Geolocation connection Rule

Reject oversized emails

Knowledge Base

Configure Office 365 for EMS

Safelisting Email Security IP addresses in Office 365

Configure GMail using G Suite for EMS

MX records and IP addresses for EU customers

MX records and IP addresses for USA customers

MX records and IP addresses for UAE customers

MX records and IP addresses for non-EU customers

Reporting spam or false positives

Configure outbound email for Exchange 2007/2010

Configuring TLS encryption

LinkScan: on-demand URL protection

Bulk email terms and conditions

Queue retention and retry times

Personal Safe Lists and Personal Deny Lists

Configure outbound DMARC

Configure outbound DKIM

Configure outbound email for Exchange 2016

CEA - Data storage explained

Reject message due to message “550 5.1.8 sender denied”

Insufficient system resources message on inbound email delivery

Email Sandbox - Level 1 supported file types

Outbound Delivery error: 550 Unable to relay

[Marketing Medium] or [High Medium] prefixed to the subject of mails

DMARC Failure Reporting

Image Analysis for Email supported image types

Powershell Script to list Office 365 Shared Mailboxes

What happens when my Email Security license is suspended or deleted?

Example Spam Digest or Quarantine Report

No Valid MX Record NDR message

How to onboard users into the End User Portal

Installing the Outlook add-in for reporting spam and phishing email

How to avoid multiple disclaimers being added when forwarding or replying to emails

Cisco Fixup Protocol

Adding images to email disclaimers

Reject Top Level Domains

Adding an alias to a primary mailbox

Outlook add-in is not the newest version

Temporary Server Error

Unable to Relay error on outbound email

Notify Recipient/Sender Actions

Managing DNS in Office 365

Upgrading to LinkScan version 2

Email Sandbox Level 2 - Supported File Types

DMARC Abuse Report received even though it passes DMARC

Display Name Detection

How does DMARC work?

Securemail (add-on)

SecureMail concepts explained

Configuring SecureMail

Using the SecureMail dashboard

Overview

Email Security: Quick Start

Message Rules

Connection Rules

Default Rules

Custom rule Data

Global Quarantine

Personal Quarantine

Global Deny List

Global Safe List

Mailboxes

Product Configuration

Group Management

Placeholders for inserting message data into actions

Redirect emails to a different address

Configure Inbound mail on Office 365 to reject non-EMS emails

Cloud MFA

Knowledge Base

Managing an MFA lock-out

Count how many users are in an AD group

Configure FortiGate to use PAP for Challenge-Response

Overview

Quick Start

Rules Engine Concepts

Authentication Client (server)

Authentication App (enduser)

Product Configuration

Third Party Guides

Configuring Windows Logon Protection

Configuring RADIUS Protection

Deploying the Cloud MFA Authentication App

Configuring RD Web Access using IIS Website Protection

Products not supporting RADIUS Challenge-Response

Configuring AD FS Protection

Analytics

Activity Reports

Charts

Schedules

Archives

Data retention periods

Admin Auditing

Account Settings

Settings

Licenses

Notifications

Branding

ASE

Overview

Rules

Threats

Product Configuration

Analytics

Event Report

Compliant Email Archive (CEA)

Compliant Email Archive Quick Start Guide

Understanding Data Guardians

Email Archive End User Guide

Configuring authentication with O365 via OAuth

Configuring an Impersonation Account

Folder Replication Configuration

Configuring journaling for Exchange and Office 365

Configuring a local user account

Re-enabling Outlook Homepage Tab

Ingest mail via Mailbox Reader

Legal

Introduction

Master Services Agreement (MSA)

Privacy Policy

Standard Contractual Clauses (SCCs)

Website Usage and Cookie Policies

Log Streaming

Log Streaming Overview

Log Streaming record format

Installing the LiveStream Splunk app

All Categories ​>​ ​Account Settings

Account Settings

4 articles

Settings

The Settings screen allows you to change details about your Account Profile, as well as choosing the level of access to your account allowed for your Service Provider. You can find the Settings scree…

Updated 2 years ago by admin

Licenses

Use the Licenses section to quickly and easily see which Cloud USS products are licensed to you, and their current status. For assistance with licensing, please contact your Service Provider. To revi…

Updated 2 years ago by admin

Notifications

Using the Notifications section, you can specify individual email addresses to receive notifications for S ystem , Maintenance , Unblock Request and Log Archive notifications. To review or change you…

Updated 2 years ago by admin

Branding

The Branding section allows you to customise the style of the USS dashboard to match your organisation's branding, colours and logo. This is also known as 'whitelabelling'. If you have a partner acco…

Updated 2 years ago by admin

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