Verify that Azure AD permissions are granted for Shared Mailbox sync

Updated 3 weeks ago by admin

This article relates to Granting access to synchronise Azure AD shared mailboxes and describes how to confirm the necessary Exchange.ManageAsApp is granted.

  1. Open the Microsoft Entra admin center at Microsoft Azure
  2. In the Search box at the top of the page, start typing Enterprise Applications, and then select Enterprise Applications from the results in the Services section.
  3. In the Search by application name or object ID box start typing "USS AzureAD" and select the application.
If you do not have a "USS AzureAD" application, follow the guide to synchronise users from Azure AD.
  1. On the app Overview page, select Permissions from the Security section.
  2. On the app Permissions page, check that the Office Exchange 365 Exchange.ManageAsApp permission is present and that consent has been granted.


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