SAT - Reports data not showing.

Updated 12 hours ago by admin

Reporting data is pulled from our AWS server through an API call.

This means that this exchange of data can be stopped by your inbound firewalls.

If this is the case on your network, you may experience:

  • Extended load times
  • No data
  • Permissions request messages

To solve this, allow the following addresses through the firewall/Web Security solution:

https://eu-west-2.quicksight.aws.amazon.com/embed/*

https://9v17u81y6c.execute-api.eu-west-2.amazonaws.com/prod/api/*

https://api.eu-west-2.quicksight.aws.amazon.com/*


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