Data retention periods

The following table describes the standard Data Retention Period per product available in Unified Security Service.

As part of the Master Services Agreement v3.0 update the Retention Periods have been reduced as per the table below

Product

Retention Period

Web Security (including Gateway and Agent Anti-malware)

31 days

Cloud Application Control Broker (API mode)

31 days

Cloud Application Control Broker (Inline mode)

31 days

Email Security

31 days

Cloud Multi-Factor Authentication (powered by Entrust)

31 days

Audit

31 days

Posture Management

31 days

Quarantine

31 days

What happens after the retention period ?

Log archives may be deleted after 31 days. Please download the report data if you wish to keep the data for longer.

How far back can I query log data in the dashboard?

You can query log data within the last 31 days, however please note that it may not be feasible to return all the results on a large data set. Always try and specify as many criteria as possible to narrow down your search. Some data sets have the ability to easily return millions of rows for a short period of time (Excel can only open files with less than 1M rows). Also consider Log Streaming as an option.


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