What happens when my Web Security license is suspended or deleted?

Updated 1 month ago by admin

The following article describes the behaviour if your Web Security license is suspended or deleted.

License Suspended whilst Active

Active means the license has an expiry date in the future or is a perpetual license type.

Gateways and Agents will continue to process web traffic however no filter rules will apply meaning end-users may be able to access content that would otherwise have been blocked.

License Suspended whilst Inactive

Inactive means the license has expired.

After 24 hours from expiry, Gateways and Agents will no longer be able to process web traffic and an error will appear in end-user browsers when they try to access web pages. You should ensure the software is fully uninstalled.

License Deleted

Gateways and Agents will no longer be able to process web traffic and an error will appear in end-user browsers when they try to access web pages. You should ensure the software is fully uninstalled.


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