What happens when my Web Security license is suspended or deleted?
Updated 1 week ago
by
admin
The following article describes the behaviour if your Web Security license is suspended or deleted.
License Suspended whilst Active
Active means the license has an expiry date in the future or is a perpetual license type.
Gateways and Agents will continue to process web traffic however no filter rules will apply meaning end-users may be able to access content that would otherwise have been blocked.
License Suspended whilst Inactive
Inactive means the license has expired.
After 24 hours from expiry, Gateways and Agents will no longer be able to process web traffic and an error will appear in end-user browsers when they try to access web pages. You should ensure the software is fully uninstalled.
License Deleted
Gateways and Agents will no longer be able to process web traffic and the message "The Web Security account has been disabled" will appear in end-user browsers when they try to access web pages. You should ensure the software is fully uninstalled.
