Notify Recipient/Sender Actions

Updated 6 months ago by admin

The Notify Recipient and Notify Sender actions can be used in Message Rules to send a notification to the recipient, sender or a specific address. For example, you may want to notify a recipient that their message has been quarantined due to its size, or you may want to notify the administrator if an email message contains a certain keyword.

The following should be noted about these actions:

  • The Notify Recipient action can only be used if the Direction condition is set to Inbound in the rule
  • The Notify Sender action can only be used if the Direction condition is set to Outbound in the rule
  • The From address is required
  • If the To address is left blank, it will default to either the sender or the recipient. If specified, the notification will be sent to that address
  • The Subject is optional. The Subject can also include placeholders.
  • The Message is required and is limited to 1000 characters. The Body can also include placeholders.

An example notification may look like this:


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