Knowledge Base

15 articles

Bypassing Office 365

By Microsoft's own admission, Office 365 can be problematic when trying to access Office 365 services through Filtering Software/Proxies. For this, they have a provided a list of URLs/IPs that need t…

Updated 4 weeks ago

Unclassified / Uncategorised Site Processing

An Unclassified or Uncategorised Site is a URL that is not yet listed in the Web Categories List and therefore does not have a category assigned for URL reputation. To configure whether Unclassified…

Updated 4 weeks ago

TrustLayer Web Filtering Policy and Approach for Education

The TrustLayer platform includes numerous predefined template policies, Rules and keyword dictionaries to simplify implementation and ensure rapid compliance with safeguarding guidelines. Intelligent…

Updated 8 months ago

List of domains to bypass apps for SSL Interception on the USS Gateway.

If you intend to bypass an app from SSL Interception, you will lose all visibility of that app in the App Analyse report. For some apps, this is the only option to allow them to work. Add the followi…

Updated 4 weeks ago

UK Safer Internet Centre Certificate

UK Safer Internet Centre Certificate. The UK Safer Internet Centre (UKSIC) The UK Safer Internet Centre is a national partnership dedicated to making the internet a safer and more positive place for…

Updated 1 day ago by admin

Blocking Embedded Games in Google Search

This article discusses embedded games from Google Search and techniques for controlling them. When searching for keywords like snake , minesweeper , solitaire or pacman, Google Search returns an embe…

Updated 4 weeks ago

MIME Categories and Types

The Web Security product (gateway and endpoint agent) can perform MIME Type scanning of downloaded files through the use of a Filter Rule and the MIME Type action. This allows an administrator to blo…

Updated 3 months ago by admin

How to submit a URL reclassification request

The Web Security product uses many techniques to ensure a URL is classified correctly however from time to time an existing URLs may require reclassifying. You can request a URL reclassification from…

Updated 1 month ago by admin

What happens when my Web Security license is suspended or deleted?

The following article describes the behaviour if your Web Security license is suspended or deleted. License or Account Suspended. Gateways and Agents will continue to process web traffic however no f…

Updated 4 weeks ago by admin

Gateway: October 2026 PHP security vulnerabilities and temporary mitigation

Two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619 , can allow an unauthenticated attacker to execute malicious code on an affected server, potentially compromising its data and se…

Updated 2 days ago by admin

SSL/TLS Strict Mode blocked ciphers

Activating the Use strict SSL/TLS ciphers option within the Windows or Mac OS X Agent Configuration Profile will block the following ciphers as they are considered weak. This may cause unexpected beh…

Updated 4 weeks ago by admin

Export Agents using curl script

This article describes how to connect to the Platform API and download a list of agents as shown in the Web Security -> Deployment section. You will need: an admin user credential that has been assig…

Updated 4 weeks ago by admin

Custom JSON links for Agent Profiles

By default, the USS agents will inspect only traffic from services listed within the default JSON file. You can inspect other applications as long as they meet the following three criteria. The appli…

Updated 3 weeks ago by admin

Custom URL parsing and overlapping patterns

The Web Security rules engine uses a category based system for controlling access to custom web sites (URL's, domains) known as patterns. The rules engine optimises the categories and their patterns…

Updated 4 weeks ago by admin