Collecting debug information - USS Gateway
Follow these steps to create a debug archive which can then be downloaded and shared with your Service Provider.
- Log in to the USS Gateway command line interface
- Enter or copy and paste the following command:
cd /tmp; curl -s https://collectlogs.clouduss.com/collect_logs.sh | bash -s
- Visit the following address in a web browser, replacing
ip.address.of.gatewaywith the IP address of the USS Gateway on your network
- Send the resulting
debuglogs.tgzarchive to your Service Provider.