ESET issues identified

Updated 4 days ago by admin

We have identified an issue with certain versions of ESET software that causes incompatibility with software that also uses the Microsoft WFP (Windows Filtering Platform) layer for intercepting network traffic, such as the USS Agent for Windows. The issue causes WFP-redirected connections to fail and is not specific to the USS Agent for Windows software.

The following software version numbers are known to cause the issue:

  • ESET Endpoint Security 7.3.2041.0
  • ESET Endpoint 7.2.2055.0
  • ESET Endpoint 7.1.2053.0
  • ESET Endpoint 7.1.2045.5
  • ESET Internet Security 13.2.16.0
  • ESET Internet Security 13.0.22.0
  • ESET ESET NOD32 Antivirus 13.0.22.0

Resolution

Please update ESET Endpoint 7.x to use Internet Protection Module 1416 or above.

As of 1st December 2020, version 1416 is only available via manual update using the pre-release ESET software repository. We recommend seeking advice from ESET before upgrading your endpoint software.

The following software versions do not exhibit the problem:

  • ESET Endpoint Security 7.3.2039.0 if using v4.3.10+ of the USS Agent for Windows
  • ESET Endpoint 7.0.2100.4
  • ESET Endpoint 6.6.2089.2


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