Spam Deny List

By default, email addresses or domains that are added to your Spam Deny List will be automatically rejected for all Email Security users.

The exact behaviour of the Deny List will depend on your Message Rules and Connection Rules.

To see the entries currently in your Spam Deny List, visit your USS Dashboard and click ProductsE-mail SecuritySpam Deny List.

Email Security also features a Spam Safe List.

By default the Global safe list entries will be displayed. You can select a different mailbox or start typing the name of a mailbox to change the search scope.

Viewing Personal Deny Lists

Users can also maintain their own Personal Deny List. You can quickly view each user's Personal Deny List by selecting their email address from the drop-down list. The users themselves can manage this via the End User Portal.

Adding to the Spam Deny List

To add an entry to the Spam Deny List, click Enter the email address, and click

You can either add a full specific email address such as, add a domain such as, or add an IP address such as 123.456.789.0.
Domains that are attached to your Email Security account cannot be added to the Deny List in domain form.

Deleting entries in the Spam Deny List

To delete an entry, select it in the Spam Deny List window and click

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