Identifying Spoofed Emails

DMARC Fail: Alignment reporting

USS Agent failing to register with a USS Tenant

Allow partial websites/specific YouTube videos

Gateway failing to join the domain - the address handle that was given to the transport was invalid

Feature Control Safe Search blocking content.

Gateway proxy authentication pop-up login dialog

Bypasses not applying

USS Gateway IP changes unexpectedly

Managing Sanctioned Apps

Events not arriving for Office 365 Onedrive or Sharepoint

Managing an MFA lock-out

Disabling SMS as a second factor for 2FA

Count how many users are in an AD group

ADFS Login not being intercepted for MFA

Configure FortiGate to use PAP for Challenge-Response

CEA - Updating Company Information

CEA - Configuring Outbound Email Settings and Email Alerts

CEA - Setting Retention Period

CEA - Setting Search Date Limit

CEA - Configuring Advance Company Settings

CEA User Guide

Viewing and Managing History in CEA

Using the CEA Outlook Add-in

How to access the CEA as a User

Viewing and Managing Spaces in CEA

Managing Deletion Requests from CEA

Installing the Outlook Add-in for CEA

Legal Hold in CEA

Authorised Delete in CEA

Viewing and Managing CEA results

Configuring Google Workspace OAuth and Service Account

Integrate Gmail with a CEA

CEA - Uploading Email Archives to CEA via AWS S3

EMS - Message Rules

Connection Rules

Custom rule Data

Global Quarantine

Personal Quarantine

Spam Deny List

Spam Safe List

Mailboxes

Group Management

EMS - Product Configuration

How to avoid multiple disclaimers being added when forwarding or replying to emails

Executive Tracking

Nearby Domain Rule

Configuring TLS encryption

LinkScan: on-demand URL protection

Configure outbound DMARC

Configure outbound DKIM

How to Prefix a banner to inbound emails

Identify Safe Listed emails in Email Activity

Executive Tracking with Subject

IP Geolocation Connection Rule

Display Name Detection

How to configure Authenticated Received Chain (ARC) Inbound

Configure Conversation Activity

How to use the Domain Name Detection rule

Empty Body Detection

How does DMARC work?

Reject oversized emails

MX records and IP addresses for all regions

MX records and IP addresses for EU customers

MX records and IP addresses for USA customers

Post Delivery Email Deletion (Retract)

Configure Office 365 for EMS

Safelisting Email Security IP addresses in Office 365

Configure Inbound mail on Office 365 to reject non-EMS emails.

Managing DNS in Office 365

Configure GMail using Google Workspace for EMS

Configure outbound email for Exchange 2007/2010

Configure outbound email for Exchange 2016

Bulk Email & Fair Usage

Queue retention and retry times

Personal Safe Lists and Personal Deny Lists

Reject message due to message “550 5.1.8 sender denied”

Email Sandbox - Supported file types

[Marketing Medium] or [High Medium] prefixed to the subject of mails

DMARC Failure Reporting

What happens when my Email Security license is suspended or deleted?

Example Spam Digest or Quarantine Report

How to onboard users into the End User Portal

Cisco Fixup Protocol

Adding images to email disclaimers

Reject Top Level Domains

Adding an alias to a primary mailbox

Temporary Server Error

Unable to Relay error on outbound email

Notify Recipient/Sender Actions

Reject Disabled user accounts (mailboxes)

DLP Dictionaries

Activate the Quarantine Portal for Spam Digest users

DMARC Abuse Report received even though it passes DMARC

Unable to forward emails from Microsoft 365 accounts

How to use Custom Rule Data (formerly Dictionaries)

HTML attachments

How to block double extension filenames

Manage Mailboxes using the API

Email Security: Best Practice Guide

How to work with System Locked rules

How to detect simplified Chinese character sets

Placeholders for inserting message data into actions

Creating Custom Digests

Advanced Email Sandbox - Overview

Redirect emails to a different address

Connector Mode Setup

How to add comments in Regex

Configuring MTA-STS and TLS-RPT (Inbound)

QR Code scanning

How to Report Spam and Phishing Emails via the Censornet Outlook Plugin.

Outlook Add-in V2

Installing the Outlook add-in for Email Security

Outlook add-in is not the newest version

Upgrade Outlook Add-in for reporting spam and phishing email

SecureMail concepts explained

Configuring SecureMail

Using the SecureMail dashboard

Reporting spam or false positives

Insufficient system resources message on inbound email delivery

Outbound Delivery error: 550 Unable to relay

No Valid MX Record NDR message

Why do I see No SMTP transport in Email activity?

Bypass Email Security for Forwarded Addresses on Exchange Online

Empty Subject Detection

SAT - User Guide

SAT - Using the Sim Creation Tool

SAT - Journey Builder

SAT - Collections

SAT - Content Packs

SAT - Custom Landing Page

SAT - Email Customisation

SAT - Hierarchical Tenancy Management.

SAT - Multi-factor authentication for Email

SAT - Phish Report Integration with Microsoft Defender.

SAT - Custom Email Domain

Allow SAT Domains for EMS customers

SAT - M365 Masked URL Update 06/2026

SAT - Create a Mail Flow Connector for SAT Delivery to Office 365.

SAT - Comms Template for Microsoft.

SAT - Comms Template for Google.

Course Overviews

Cyber Hints and Tips

How do I reset my SAT password?

SAT - Reports data not showing.

How to allow download of images within emails

SAT Course video do not load.

Display simulation images within Outlook using PowerShell.

SAT - Logs

Individual User History

WS - Rules Engine Concepts

WS - Filter Rules

Feature Control Rules

Browser Categories

Custom URLs

Bypass Categories

Deployment Section.

Agent Configuration Profiles

Unblock Requests

Web Security: Product Configuration

Prevent Law features for UK organisations

How to renew Certificates on the USS Gateway

Troubleshooting Web Security Filter Rules.

WS - Test URLs

How to capture a HAR file

Discovering Stale Agents via API

Web Security - Filter Rule Simulation

How to identify if a Bypass is affecting Web Security Filter Rules.

Performing a URL Lookup

Bypassing Office 365

Unclassified / Uncategorised Site Processing

TrustLayer Web Filtering Policy and Approach for Education

List of domains to bypass apps for SSL Interception on the USS Gateway.

Blocking Embedded Games in Google Search

MIME Categories and Types

How to submit a URL reclassification request

What happens when my Web Security license is suspended or deleted?

SSL/TLS Strict Mode blocked ciphers

Export Agents using curl script

Custom JSON links for Agent Profiles

Custom URL parsing and overlapping patterns