Administrators

Updated 13 minutes ago by admin

Administrators are users that are created within the TrustLayer console itself and are unrelated to any users belonging to an Active Directory or Entra ID connection.

Your account must have at least one Super User administrator.

Viewing administrators

In the console, click Administrators in the left-hand menu (under Settings). The page lists every administrator on your account. Use the search box to find an administrator by name, email or role, and click the refresh button to reload the list.

Adding an administrator

  1. Click Add.
  2. Enter the new administrator's Full name and Email address.
  3. Choose a Role (see Roles).
  4. Click Add user.
New administrators are sent an email verification link to activate their account. Until they do, they show as Pending; click Resend to send the link again.

Managing administrators

Each row shows:

Administrator

The administrator's name and email address. Click the pencil icon to edit the name.

Verified

Whether the administrator has confirmed their email address (Verified or Pending).

Role

The administrator's role. Click it to choose a different role.

Suspended

Tick the box to suspend the administrator. A suspended administrator cannot perform any actions in the console.

Redact

Whether sensitive information in reports is hidden for this administrator.

API Only

Whether this administrator is restricted to API access only. API-only administrators cannot sign in to the console. Use them for scripts and agent registration, and limit them by role.

MFA

Whether the administrator has two-factor authentication Active or Disabled. N/A is shown for your own account; manage your own two-factor authentication in Security (see Account Security Guidelines).

Password

Click Change (the key icon) to change this administrator's password.

Always use a strong or very strong password. See Account Security Guidelines.
Settings

Click the ⋯ button in the Settings column to change Redact reports and API only access for the administrator. The dialog also shows when they last signed in. Enter your own current password and click Save settings.

Deleting an administrator

To permanently delete an administrator, click the bin icon next to their verification status.

Roles

An administrator must be assigned a Role. Roles apply role-based access control (RBAC) to your account. Each role (except Super User) restricts the administrator to specific functions in the console. See Roles.

Enforcing two-factor authentication

You can require all administrators on the account to set up two-factor authentication (2FA). Click 2FA Settings at the top of the Administrators page.

  • Enforce 2FA: tick to require administrators to set up a second factor when they sign in.
  • Authentication method: choose SMS, Email or Auth App.
  • When to enforce: Enforce on first login, or Enforce After a period of time you choose.
  • Allow child accounts to change their own 2FA settings: if your account can provision child accounts, tick this to let them manage their own policy.
  • Your current session password: enter your own password to confirm the change.

Click Save, or Save & apply to child accounts to push the settings to your existing child accounts as well.

Administrators who sign in through SSO (for example Microsoft Entra ID) use their identity provider's MFA settings. This policy does not override SSO authentication.

Enterprise SSO (single sign-on for administrators)

Enterprise SSO lets administrators sign in to the console with their Microsoft Entra ID account instead of a TrustLayer password. Click Enterprise SSO at the top of the Administrators page.

Enterprise SSO button on the Administrators page
Setting up Enterprise SSO
You will need a Microsoft Entra ID Global Administrator to approve access in the final step.
  1. On the Enterprise SSO page, the Microsoft Entra ID card shows Disabled until SSO is set up. Click Configure.
Microsoft Entra ID card showing Disabled with a Configure button
  1. In Set up Enterprise SSO, choose the Role for new SSO administrators (see Roles).
  2. Leave Disable new users ticked (the default) if new SSO administrators should be suspended until an existing administrator reviews them, or untick it to let them use the console straight away.
  3. Click Next. Your preferences are saved.
Set up Enterprise SSO dialog
  1. Click Grant Permissions. Microsoft's permission page opens in a new tab (the console stays open).
Grant permissions dialog
  1. Pick the Microsoft account of a Global Administrator for your tenant, or click Use another account.
Microsoft Pick an account page
  1. Review the permissions requested by the Single Sign On app (published by Censornet Limited): Sign in and read user profile. Click Accept. This approves the app for everyone in your organisation, so other users won't be asked.
Microsoft Permissions requested page for the Single Sign On app
  1. A page confirms that Single Sign On with Azure Entra ID has been successfully configured. Close that tab.
Single Sign On successfully configured confirmation
  1. Back in the console, the dialog shows Enterprise SSO is enabled. Click Done. The Microsoft Entra ID card now shows Enabled with your Tenant ID.
Enterprise SSO is enabled confirmation in the console
If you click Close instead, your preferences stay saved but SSO is not enabled until the permissions are granted.
Viewing Enterprise SSO

Once SSO is enabled, the Microsoft Entra ID card shows:

  • Assigned role: the role given to new administrators created the first time they sign in through Entra ID.
  • New users disabled: whether new SSO administrators are created suspended (Yes) or can use the console straight away (No).
  • Tenant ID: the Microsoft Entra ID tenant that administrators sign in from.
  • Status: Enabled when SSO sign-in is active. Click Disable to turn off Enterprise SSO for the account.
Enterprise SSO page with the Microsoft Entra ID card
Changing how new SSO administrators are provisioned
  1. Click the pencil icon on the Microsoft Entra ID card.
  2. In Reconfigure Enterprise SSO, choose the Role for new SSO administrators (see Roles).
  3. Tick Disable new users if you want new SSO administrators to be suspended until an existing administrator reviews them and clears Suspended on the Administrators page.
  4. Click Save.
Reconfigure Enterprise SSO dialog
These settings only apply to administrators created through SSO from now on. Existing administrators keep their current role and status.
To import a list of administrators in one go, please use the USS Dashboard. This isn't available in the console yet.

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