Change Log - SAT

Updated 1 week ago by admin

23rd March 2026

New Feature - Journey Builder: Advanced Delivery & Audience Control

Flexible recipient targeting

  • Journeys can now be sent to specific audiences, including Users, Groups, Departments, Locations, and more - KB Article
  • Recipient selection is handled via a dedicated selection modal with resolved names

Batch sending

  • New delivery method to spread sends across a date range instead of sending all at once
  • Supports time windows and optional weekend exclusion
  • Visualised directly on the calendar as ranged items

Content Packs in Journey Builder

  • Content Packs can now be added as a course-based content type
  • Fully supported in calendar and preview flows

Improvements

Delivery processor performance and logging

  • Improved pre-processing before business hours to ensure faster sends
  • Enhanced logging and tracking for delivery visibility and troubleshooting
  • Per-item tracking now includes attempts, timestamps, and errors

Preset template upgrades

  • Templates now support batch sending, new content types, and recipient selection
  • Added an option to adjust weekend scheduling when applying templates

Last sent visibility

  • Content items now show the last sent date during selection
  • Helps avoid over-sending and improves planning

Calendar and UI enhancements

  • Improved calendar scaling and layout for better visibility
  • Clearer handling of past dates and read-only states
  • Updated modals to support new functionality
  • Improved previews for Content Packs and Random Simulations
  • General UI polish and consistency improvements
Infrastructure

Delivery processor reliability improvements

  • Reworked the delivery processor to correctly pre-queue batch sends
  • Prevents batch sends from overflowing beyond their configured end date

On-demand service optimisation

  • Improved on-demand processing to reduce load on the courses database
  • Enhances overall performance and stability during send operations

Random Simulation Collections

  • Added support for randomised simulation selection from collections at send time

23rd March 2026

New Feature - Content Packs Upgrade

Metadata-based content pack assignment

  • Content packs can now be assigned using metadata attributes, including Group, Location, Department, City, Country, Company, and State.
  • Administrators can select multiple recipients within the chosen metadata category, allowing content packs to be distributed more precisely across organisational structures.

Annual refresh for recurring training

  • Added an Annual Refresh option when assigning content packs.
  • When enabled, the content pack will retrigger once per year for all users who are part of the pack, reassigning the courses contained within it.
  • This supports recurring training requirements such as annual compliance or refresher training.

Immediate assignment during setup

  • Administrators can now choose to send the content pack immediately to all currently selected recipients when configuring the pack.
  • This allows existing users who match the criteria to receive the content pack instantly.

Improvements

Microsoft Teams course visibility

  • Fixed an issue where courses within the Microsoft Teams integration would not appear for some users when signed in with alternate accounts or email aliases.
  • Courses will now display correctly regardless of which associated account or alias the user is signed in with.

Upload Your Own Course interface (BETA)

  • Updated the edit banner to align with the action button wording, changing “Update course” to “Save” for clearer consistency.
  • Saving changes will now keep administrators on the course edit page, preventing them from being redirected away during editing.
Infrastructure

Content pack system rework

  • Reworked the content pack infrastructure and assignment logic to support metadata-based targeting and future scalability.
  • The underlying data model and assignment processing have been redesigned to allow content packs to dynamically evaluate user metadata rather than relying on tenancy assignment methods.

Existing pack migration workflow

  • Organisations with existing content packs will see a one-time conversion banner prompting them to either convert existing packs to the new system or cancel the migration.
  • This ensures existing configurations can be safely transitioned to the updated infrastructure without disrupting current assignments.

16th Feb 2026

Improvements - Course Email Delivery Optimisation

Course email delivery

  • Optimised course assignment email delivery to improve reliability when sending to users.
  • Added defensive validation so that when SendEmailTo is null or empty, the system automatically falls back to the user’s primary Email field, ensuring emails are delivered successfully.

27th January 2026

Improvements - Reminder Logs and Optimisation

Reminder log

  • Table rework: Columns refreshed and restructured for clarity, including Date Time, View Details, Emails to send, Emails sent, and Status.
  • View: Reminder details improved with clearer field labels, a delivery summary (sent vs skipped), and clearer skipped email reason messaging.
Infrastructure

Reminders

  • Optimised reminder processing across standard and Line Manager reminders to improve delivery success rate, system stability, reliability, and overall robustness.

23rd January 2026

Improvements - Reminder Logs and Optimisation

User source

  • Microsoft Entra UPN now displayed clearly in View -> User details.
  • User source now displayed for Manual, Static & Microsoft Entra Sync.
  • Static can be set to ensure users aren't pulled into a sync.

16th December 2025

Improvements - Portal Login · Two-Factor Authentication

Portal login security

  • Two-factor authentication (2MFA) has been introduced for portal logins using email and password.
  • A new 2MFA switch has been added under Security in General Settings.
  • This feature is turned off by default and must be enabled by a tenancy admin.
  • When enabled, users will be required to complete an additional verification step during sign-in.

Simulations

  • Second-stage simulation duplication is now supported across:
    • 404 simulations
    • Two-stage simulations
    • Hints & Tips simulations

Journey Builder

  • Resolved a UI issue where Collections were not selectable in the Journey Builder dropdown for some users.

Courses

  • Resolved an edge-case issue where an extra record could cause a course to appear blank when One Click and Content Packs were enabled together.
  • This did not affect existing course data or learner progress.

Infrastructure

Authentication

  • 2MFA is implemented using AWS KMS for secure key management.
  • This change applies only to email-based authentication.
  • Single Sign-On (SSO) continues to manage its own authentication and 2FA flows independently.

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