Compliant Email Archive (CEA)

What's new ?

Understanding Product Usage

Service IP addresses and ports

End of Life

Supported Browsers

Administrators

Single Sign On

Active Directory

AD Connect software

Roles

Keyword Lists

Devices & Groups

Active Directory Synchronisation Explained

Active Directory Object Synchronisation

Account Password and MFA

Role Builder

Granting access to synchronise Azure AD shared mailboxes

Add the Exchange Online API permission to an existing AAD connection

Configuration options for the Mac OS X agent type

Configuration options for the Gateway agent type

Configuration options for the Windows agent type

Configuration options for the Chromebook agent type

Bypassing Office 365

Disable QUIC in Chrome Browser

Prevent Law features for UK organisations

Unclassified / Uncategorised Site Processing

Censornet Web Filtering Policy and Approach for Education

List of domains to bypass apps for SSL Interception

Bypass GoToMeeting & LogMeIn

Bypassing the Apple Store

Using Web Security with Sophos

Deployment Overview

Check for the presence of a system proxy user

YouTube appears to work despite Block or Warn final action applied

ERR_CERT_HAS_EXPIRED_ Digicert certificate expiry 2023

Processes used by the USS Agent for Mac OS X

Blocking Embedded Games in Google Search

Enable Enhanced Unpacking Engine

ESET issues identified

Active Directory Login Service

MIME Categories and Types

How to submit a URL reclassification request

Third Party Load Balancer Guides

What happens when my Web Security license is suspended or deleted?

Windows agent - force download of anti-malware database

SSL/TLS Strict Mode blocked ciphers

Installing an SSL Certificate on iOS 13

Custom URL parsing and overlapping patterns

YouTube Safe or Restricted mode enforced by DNS

Alter the default agent configuration poll time

Overview

Rules Engine Concepts

Filter Rules

Feature Control Rules

Browser Categories

Custom URLs

Bypass Categories

Deployment

Agent Configuration Profiles

Unblock Requests

Web Security: Product Configuration

Global Web Filtering Coverage

Web Categories List

Fair Usage Policy for Web & CASB (Inline)

Web Security: Quick Start

Web Security: Best Practice Guide

Getting Started

Requirements

Changelog - Windows Agent

Download Microsoft Windows agent

Deploying via Wizard

Deploying via Startup/Shutdown script

Deploying the Windows agent via a custom MSI

Deployment via GPO

Deploying via Microsoft Intune

Command-line parameters

Collecting debug information - USS Agent for Windows

Processes used by USS Agent for Windows

How to disable Device Guard or Credential Guard

Upgrading the USS agent from the v3.x release to the v4.x release

Installing the USS Agent SSL certificate in Firefox

Tray icon status codes

Temporary files generated by the endpoint agent software

Windows Agent Log File Storage

Incompatibility with nmap based products such as Wireshark

Deploying via Microsoft SCCM

Getting Started

Requirements

Changelog - MacOS Agent

Download MacOS Agent

Install - Deploying via Wizard

Command-line parameters

Collecting debug information - USS Agent for Mac OS X

Mac OS X agent VPN client incompatibility

Mac OS X Agent Log File Storage

Deploying the Mac OS X agent using JAMF

Getting Started

Requirements

Changelog - Chromebook Agent

Download Chromebook agent

Deploying Chromebook agent via Google Admin console

Overview

Charts

Authentication & Identification

Deployment

Network

Settings

System

Advanced configuration

Configuring USS Gateway to work with LoadBalancer.org software load balancer

Regular Gateway server maintenance

Preparing the USS Gateway for use with a load balancer

Installation (v2.x)

USS Gateway - Getting Started

USS Gateway - Requirements

Download Gateway Virtual Machine

Changelog - Gateway

Installation

First time Configuration

Accessing the Command Line

Take Packet Capture From Command Line

Reset Linux Password To Log Into Gateway Command Line

Captive Portal on Samsung Devices

'The Requested Content Was Blocked' Error Message

Resizing a Partition in ESX Server Virtual Machine

Interception of iOS and Android apps (SSL Pinning)

Deploying Web Browser proxy settings

Migrating the SSL intercept certificate to a new gateway

Using an intermediate CA signed by Windows DC root CA

Installing on Hyper-V

Updating the USS Gateway

Importing an SSL Certificate into the USS Gateway

Collecting debug information - USS Gateway

Adding a Static Route on a Gateway

USS Gateway Version 1 to Version 2 Migration

Chromebook Allowlist USS Gateway Proxy

Events not arriving for Office 365 Onedrive or Sharepoint

Overview

App Catalog

API Integrations

DLP Scanning

App Catalog List

Digest generation and Quarantines

Executive Tracking

Blocking emails from hacked Gmail accounts

Stop specific users from receiving Word documents

Detect credit card numbers in an email

Disable spam filtering for specific mailboxes

Nearby Domain Rule

How to Prefix a banner to inbound emails

IP Geolocation connection Rule

CoreService filter classifications

Reject oversized emails

Configure Office 365 for EMS

Safelisting Email Security IP addresses in Office 365

Configure GMail using Google Workspace for EMS

MX records and IP addresses for EU customers

MX records and IP addresses for USA customers

MX records and IP addresses for UAE customers

MX records and IP addresses for all regions

Reporting spam or false positives

Configure outbound email for Exchange 2007/2010

Configuring TLS encryption

LinkScan: on-demand URL protection

Bulk Email & Fair Usage

Queue retention and retry times

Personal Safe Lists and Personal Deny Lists

Configure outbound DMARC

Configure outbound DKIM

Configure outbound email for Exchange 2016

CEA - Data storage explained

Reject message due to message “550 5.1.8 sender denied”

Insufficient system resources message on inbound email delivery

Email Sandbox - Supported file types

Outbound Delivery error: 550 Unable to relay

[Marketing Medium] or [High Medium] prefixed to the subject of mails

DMARC Failure Reporting

Image Analysis for Email supported image types

Powershell Script to list Office 365 Shared Mailboxes

What happens when my Email Security license is suspended or deleted?

Example Spam Digest or Quarantine Report

No Valid MX Record NDR message

How to onboard users into the End User Portal

Installing the Outlook add-in for reporting spam and phishing email

How to avoid multiple disclaimers being added when forwarding or replying to emails

Cisco Fixup Protocol

Adding images to email disclaimers

Reject Top Level Domains

Adding an alias to a primary mailbox

Outlook add-in is not the newest version

Temporary Server Error

Unable to Relay error on outbound email

Notify Recipient/Sender Actions

Managing DNS in Office 365

Upgrading to LinkScan version 2

MX records and IP addresses for India customers

DLP Dictionaries

Activate the Quarantine Portal for Spam Digest users

DMARC Abuse Report received even though it passes DMARC

Display Name Detection

How to use Custom Rule Data (formerly Dictionaries)

HTML attachments

How to block double extension filenames

Upgrade Outlook Add-in for reporting spam and phishing email

How to use the Domain Name Detection rule

Email Security: Best Practice Guide

How to detect simplified Chinese character sets

How does DMARC work?

SecureMail concepts explained

Configuring SecureMail

Using the SecureMail dashboard

Overview

Email Security: Quick Start

Message Rules

Connection Rules

Default Rules

Custom rule Data

Global Quarantine

Personal Quarantine

Spam Deny List

Spam Safe List

Mailboxes

Product Configuration

Group Management

Placeholders for inserting message data into actions

Creating Custom Digests

Post Delivery Email Deletion (Retract)

Advanced Email Sandbox - Overview

Redirect emails to a different address

Configure Inbound mail on Office 365 to reject non-EMS emails

Managing an MFA lock-out

Count how many users are in an AD group

ADFS Login not being intercepted for MFA

Configure FortiGate to use PAP for Challenge-Response

Overview

Quick Start

Rules Engine Concepts

Authentication Client (server)

Authentication App (enduser)

Product Configuration

Third Party Guides

Configuring Windows Logon Protection

Configuring RADIUS Protection

Deploying the Cloud MFA Authentication App

Configuring RD Web Access using IIS Website Protection

Products not supporting RADIUS Challenge-Response

Configuring AD FS Protection

Activity Reports

Charts

Schedules

12 articles

Compliant Email Archive Quick Start Guide

This guide is designed to help configure the Compliant Email Archive product. Before you begin ensure the following prerequisites have been completed: Your service provider has assigned the Compliant…

Updated 8 months ago by admin

Understanding Data Guardians

The Email Archive system has a powerful feature known as Data Guardians. Data Guardian personnel watch over the usage and rights of access to the Email Archive. A Data Guardian may be, for example, t…

Updated 3 years ago by admin

Email Archive End User Guide

This document is intended for the Email Archiving end-user and shows you how to use the system to search for live and archived email. Download Guide (PDF).

Updated 3 years ago by admin

Configuring journaling on Exchange 365

This article describes how to configure a send connector and a journaling rule within Microsoft M365. This KB covers Microsoft's recent change where Journaling is configured within their GUI. Getting…

Updated 3 months ago by admin

Configuring authentication with O365 via OAuth

This document describes how to configure OAuth for user authentication with Office 365 accounts. Log in to Office 365 as an administrator. You must use an account with administrative access to your o…

Updated 3 years ago by admin

Configuring an Impersonation Account

This article describes how to configure an Impersonation Account for Office 365, Exchange 2013 & 2016. Why do I need an Impersonation Account ? An impersonation account has elevated rights to imperso…

Updated 3 years ago by admin

Folder Replication Configuration

This document describes how to configure the Folder Replication feature within the Email Archive product. Before you begin, you must have configured SSO (Single Sign ON) via OAuth first. For help con…

Updated 3 years ago by admin

Configuring journaling for Exchange and Office 365

This article describes how to configure a send connector and a journaling rule within Microsoft Exchange and Office 365. Getting email into the Email Archive is the main step. “Journaling” is the com…

Updated 3 years ago by admin

Configuring a local user account

This article describes how to configure a local user account within the Email Archive system. The Email Archive system supports 3 local user types that can be created by an Administrator user: Admini…

Updated 3 years ago by admin

Re-enabling Outlook Homepage Tab

The following guide can be followed to re-enable the "Home Page" tab within Outlook Folder properties. Download Guide.

Updated 3 years ago by admin

Ingest mail via Mailbox Reader

Log in to the Email Archive as an Administrator and navigate to Mailbox Reader and then Connection Settings : Click Create Connection. Select EWS. Check Use AutoDiscovery Mode. Server: outlook.office…

Updated 3 years ago by admin

End User Email Archive Authentication with ADFS

This document is a guide to assist the Email Archiving administrator with configuring OAuth for end user authentication against on-premise Microsoft Active Directory via Active Directory Federated Se…

Updated 1 year ago by admin