User Guide

10 articles

CEA User Guide

The Compliant Email Archive's (CEA) advanced search builder allows users to construct sophisticated queries in a streamlined and efficient manner. One can easily target specific channels such as Emai…

Updated 2 years ago by admin

Viewing and Managing History in CEA

History. Browsing your Search History & Saved Searches in the Compliant Email Archive (CEA). The history page of your archive keeps track of your search activity, allowing you to easily resume previo…

Updated 23 hours ago by admin

Using the CEA Outlook Add-in

Introduction to the CEA Outlook Add-in. Within this guide, we'll go through an introduction to the Compliant Email Archive (CEA) Outlook add-in and how to use it. Interface. The CEA Outlook add-in ha…

Updated 2 years ago by admin

How to access the CEA as a User

TrustLayer has two Compliant Email Archive (CEA) environments, UK and EU. Accessing your tenant will depend on the environment you have been provisioned on. How to confirm which environment you have…

Updated 22 hours ago by admin

Viewing and Managing Spaces in CEA

Creating a Space. How to Create a Space in CEA. Spaces are a whole new feature, Spaces allow you to organize and store emails that you have found in your archive. Spaces are a particularly helpful to…

Updated 2 years ago by admin

Managing Deletion Requests from CEA

Managing Deletion Requests. How to manage deletion requests in the Compliant Email Archive (CEA). This is only available for Data Guardians of CEA. As a data guardian of CEA, you will be provided wit…

Updated 2 years ago by admin

Installing the Outlook Add-in for CEA

Outlook Add-in. Installing & Using the Compliant Email Archive (CEA) Outlook Add-in. CEA provides customers with a helpful Outlook add-in. The Outlook add-in allows users to browse their CEA without…

Updated 2 years ago by admin

Legal Hold in CEA

Legal Hold. Applying, Requesting and Removing Legal Hold in the Compliant Email Archive (CEA). CEA's Legal Hold feature can be accessed through the Spaces interface. This interface enables users to g…

Updated 2 years ago by admin

Authorised Delete in CEA

Authorised Delete. How to delete entries from the Compliant Email Archive (CEA) using Authorised Delete. The "Authorised Delete" feature permits users to ask for the removal of an item (like an email…

Updated 1 day ago by admin

Viewing and Managing CEA results

Results. Browsing your Results in the Compliant Email Archive (CEA). You may not have these features enabled by default, please check with your CEA administrator. After conducting a search within CEA…

Updated 1 day ago by admin